A word to companies out there who are wondering how to improve customer service. I Twittered this earlier today:
A little while later I receive this reply:
This garnered my response:
So, I’m now giving TweetDeck another try in conjunction with Spaces on my MacBook.
That’s the way customer service should be handled. Kind of like Anne’s recent experience with Whole Foods. If TweetDeck works for me, they have likely just made me a longtime user.
